Deliver 5-Star Experiences, Earn 5-Star Reviews
Imagine a world where you could turn every tow into a 5-star customer experience. Capture feedback instantly, address concerns in real time, and let happy customers build your Google reputation.
TowPilot
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Stop losing reputation to friction
Most satisfied customers never leave a review because it's too hard. Meanwhile, unhappy customers always find a way to complain publicly.
- Only 1 in 100 happy customers review
- Negative reviews go straight to Google
- Manual follow-ups are forgotten
- Automated SMS right after service
- Smart Routing logic built-in
- Bad feedback stays private
Everything you need to grow trust
Built specifically for the towing industry with features that matter
Customers get a text the moment the driver marks the job complete. No app download required.
5-star ratings go to Google/Yelp. 1-3 star ratings open a private feedback form for your manager.
Get instant notifications for negative feedback so you can recover the service immediately.
Showcase your best reviews on your website automatically with our embeddable widgets.
Connects directly with your dispatch software (Beacon, Towbook, Omadi) for full automation.
Personalize your SMS messages to match your brand voice and tone.
Simple, transparent pricing
Start for free, upgrade as you grow.
- Up to 50 jobs/mo
- Basic SMS templates
- Google Reviews link
- Email support
- Up to 500 jobs/mo
- Smart Routing Logic
- Manager Alerts
- Priority Support
- Custom Branding
- Unlimited jobs
- API Access
- Multiple locations
- Dedicated Account Manager
- SSO
Ready to automate your reviews?
Join 500+ towing companies using TowPilot to build trust and win more business.